Privacy Policy

Starry Night Lights LLC respects your privacy and is committed to protecting your personal information. This policy explains what we collect and how we use it.

Personal Information

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, website usage patterns, and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

• Provide, operate, and improve our services
• Respond to your inquiries and process transactions and payments
• Send marketing communications with your consent
• Send SMS messages with your explicit opt-in
• Improve website functionality and user experience
• Comply with legal obligations
• Ensure security and prevent fraud
• Maintain records of your communication preferences and consent

If you opt in to receive SMS messages from us, we will use your phone number to send marketing messages, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP. Your consent to receive SMS is not a condition of purchase. See our SMS Terms & Conditions for more details.

We maintain timestamped records of all opt-in actions, process opt-out requests within 24 hours, and comply with the Telephone Consumer Protection Act (TCPA) and CTIA best practices. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

We do not sell your personal information to third parties. We may share information with:

• Service providers who assist our operations (payment processing, scheduling, SMS aggregators and providers solely to deliver messages you consented to receive)
• Legal or regulatory authorities where required by law or valid legal process
• A successor entity in the event of a merger, acquisition, or sale of assets

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

We use cookies and similar technologies to analyze site traffic, remember your preferences, improve website functionality, and measure the effectiveness of our services. You may control cookies through your browser settings; disabling cookies may limit certain features.

We maintain reasonable security measures including encryption of sensitive data in transit and at rest, access controls, regular security assessments, employee training, breach notification protocols, and secure backups. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Consent and opt-in records are retained as required by applicable law.

• Access, correct, or delete your personal information
• Opt out of marketing emails via the unsubscribe link
• Opt out of SMS messages by replying STOP
• Request information about how we process your data
• Withdraw consent at any time for future communications

Our services are not intended for individuals under the age of 18.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer experience, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Starry Night Lights LLC

1744 Whitney Dr., Forney, TX 75126

Email: help@starrynightlightsllc.com

Phone: (936) 333-3043

By using our website and services, you consent to this Privacy Policy.